24×7 Monitoring

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We will monitor your system 24 x 7!

We will monitor your critical network services in real time using our bespoke systems so we know exactly what is happening with your IT infrastructure 24/7.

By monitoring it in this way we can predict and prevent potential problems before they occur, minimising any disruption or downtime.

We use our monitoring systems to identify key maintenance tasks on the server such as security updates, these can then be performed outside normal business hours to ensure there is no effect on your business productivity.

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Spyware / Virus
Common Workstation Applications
Mobile device issues
Workstation Disk Cleanup & Error Resolution
Printer Issues

Exchange
Routers and Firewalls
Backups
Network Infrastructure
Domain Controllers
Remote Access
Mobile Devices

Cisco
Blackberry
Goodlink
UPS/Power Issues
Server Down or Disk Error
Advanced Networking Infrastructure
Advanced Microsoft

Contact us

Get in touch with us to find out how we can provide you with rapid, cost effective Remote & Onsite Support.

Contact us

Key Features

    • Rapid response time to email and phone enquiries
    • Efficient and quick first point of contact
    • A team of dedicated qualified helpdesk engineers
    • Approximately 80% of support calls are remotely resolved
    • We take ownership of issues
      Single point of contact for third party software/hardware

Remote Support

Remote support software will enable our IT technician or a support representative to connect to your computer or server remotely fix problems.

Remote Support
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